Customer · Salons · 4 locations
Marina Salons
Rebook rate up 27% within 60 days of rolling out client-QR rebooking. Stylist commission disputes near zero.
+27%
Rebook rate
99.4%
Commission accuracy
−8 min
Room turn
“My stylists trust the commission engine. Clients rebook from the chair. I stopped chasing Sunday math.
Camila Ortiz · Owner · Marina Salons
What we found.
- Service + retail + tip commission math was paper-based, weekly arguments.
- Clients left without rebooking because front desk was always pulled away.
- Stylist PTO collided with peak Saturday bookings · repeatedly.
What we did.
- Commission engine auto-calculates from POS + tip pools · payroll-ready.
- QR cards at every chair → clients rebook before they pay.
- Lala flags PTO conflicts with peak slots before the schedule publishes.
Ready when you are
Run every location
like your best one.
Book a 30-minute walkthrough with our team. We'll model your locations, your shifts, and what Lala would have done last week.