Privacy Policy
Last updated:
This Privacy Policy describes how FoxtINN, Inc. collects and uses information. It applies to foxtinn.com (the marketing site) and the FoxtINN portal at app.foxtinn.com, including FoxtVoice where you enable it. It is not legal advice. California residents should also read the CCPA/CPRA notice. EU/EEA and UK residents should also read GDPR Compliance and the DPA.
Who we are
FoxtINN, Inc. is the controller for marketing-site inquiries and account administration data we collect directly. For Customer Data you upload into the product, we typically act as a processor under the DPA. Contact hello@foxtcon.com or Call Laila at (816) 816-3823.
Information we collect
Account information (name, work email, organization, role); product telemetry (login events, feature use, error logs); content you submit (schedules, tasks, messages, guest requests); FoxtVoice call audio, transcripts, and related metadata when that product is enabled; and information you provide in contact, demo, or audit forms on this website.
How we use information
To deliver and secure the product, support operators, improve features within tenant and contractual limits, prevent abuse, respond to inquiries, bill subscriptions, and meet legal obligations. We do not sell personal information and we do not share it for cross-context behavioral advertising as those terms are defined by California law.
Cookies & tracking
The marketing site uses essential cookies and similar storage needed for security and basic site function (for example cookies from our host). We do not currently load third-party advertising or analytics pixels, so we do not show a non-essential cookie banner. If that changes, we will update the Cookie Policy and add a consent control before enabling non-essential cookies. See the Cookie Policy.
Your rights
You may request access, correction, or deletion of your personal information. EU/EEA and UK residents have additional rights under GDPR / UK GDPR. California residents have rights under CCPA/CPRA — see the dedicated CCPA/CPRA page. Other jurisdictions are summarized on International Privacy Rights. Email hello@foxtcon.com.
FoxtVoice calls
If you subscribe to FoxtVoice, call recordings and transcripts may be stored so you can review guest conversations, train routing, and meet your own recordkeeping needs. You are responsible for any notice or consent your property must give callers (including TCPA and state two-party consent rules). See FoxtVoice Terms.
AI features
Lala (male AI virtual manager) is distinct from Lali (female AI counterpart, same product), from Call Laila (human demo line), and from FoxtVoice (AI Front Desk). Operational data is not used to train public foundation models. See AI Governance.
Data retention
See the Data Retention Schedule. Marketing-site form submissions are retained as needed to respond to your request and for reasonable business records.
Children
FoxtINN is a business service. We do not knowingly collect personal information from children under 16.
Contact
Privacy questions: hello@foxtcon.com. Support: support@foxtcon.com. Call Laila: (816) 816-3823. For processor terms, see the DPA. Back to Trust Center: /trust.
Questions? Call Laila at (816) 816-3823 · hello@foxtcon.com · Back to Trust Center